Comment by badestrand
7 hours ago
Why should the entire flight be compensated? The airline provided the flight, just 24 hours later (and the delay is what the $100 are supposed to compensate).
7 hours ago
Why should the entire flight be compensated? The airline provided the flight, just 24 hours later (and the delay is what the $100 are supposed to compensate).
Because the customer purchased a flight on a specific date, which was not delivered.
If you book a hotel room for 1-7 August to visit a conference, would you be okay if they said "oopsie, it'll be available for you 10-17 August, here's a $100 compensation"? What about a rental car, or food delivery? Is it okay for your wedding photographer to show up a day late? Of course not, the product you bought is inherently time-sensitive.
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