Comment by rpdillon

> In the general case, if you enter into a contract and pay for a service, then don't receive that service, you're entitled to sue the service provider for your losses.

You can sue anyone for anything. But when a service provider can't provide service because of acts of god, accidents, safety issues, or equipment failure, that's just... reality. Courts are not going to give you a huge payout because Delta refused to fly you in a broken plane to make your meeting. This is why insurance is a thing.