Comment by NordSteve
2 hours ago
The second paragraph of the email:
We strongly advise transitioning your users to a different Microsoft 365 offer for nonprofits, before the subscription is cancelled, to avoid disruption and data loss. Connect now with your current Microsoft partner – or find a partner – to get started. Learn more about what happens to your data and access when your subscription ends.
That last sentence links to https://learn.microsoft.com/en-us/microsoft-365/commerce/sub...
I wish they’d just use clear and blunt language, rather than “strongly advise” and “to avoid.” I’m reminded of my bank sending “Important account information” mail that contains advertising OR actual important information, but at like a 20:1 ratio.
“YOUR FILES WILL BE DELETED ON {DATE}” seems like it would have solved any ambiguity.