Comment by xg15
2 hours ago
They sidestep it (partially), but I don't think they solve it. Sure, you'll get your task done if the agent does it for you, but the agent won't show you how to do it without their help. So the next time you have to do the task, you have to ask them again.
I also think this is misunderstanding "discoverability" a bit. For me "discoverability" also means you get an understanding of what options are available at all in the system, which can be helpful to get a better idea of what you want to do in the first place.
Seach and chat-based UIs always assume you already have a perfectly thought-out plan what to do (conveniently in terms if the software you're working with) and just have to type it in.
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