Comment by pluc
12 hours ago
If AI has achieved anything it's a dramatic increase in documentation quality for the sake of training or instructions.
I'd argue that if documentation on how to operate your business can be used to feed an agent, your problem was never the ability to run operations and the ROI will amount to the ability to ask instead of doing. I don't know how much this is gonna go for, but you could probably have one of your existing staff just do basic documentation lookups too.
The documentation is not just for lookup queries. Having this layer betters the quality of responses, but also enables a lot of features we have in Almanac/plant to add. I mentioned in the post how this layer enables proactive agents and long horizon tasks. I just came across a Google paper yesterday (https://arxiv.org/html/2608.27454v1) that use a similar wiki knowledge base to self improve agent skills. I think these are just scratching the surface of ideas of what's possible with this layer