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Comment by jasode

9 hours ago

>, and you can learn anything from words an images.

A lot of info on Youtube is not available in alternative forms such as books or blogs with just words and images.

E.g. A random person uploads a video on how he repaired my particular washing machine by isolating the relay that broke. It's not in blog form because the guy is not an HTML expert or WordPress user. Instead, he simply used his smartphone to record a 10 minute video of what he did and uploaded it to Youtube.

Was I "fine" before Youtube?!? In the past with that type of situation, I would have spent $1000 on a new washing machine instead of spending $2 for a new relay part and soldering it myself. There was no equivalent resource available to show me how to DIY repair it. Trying to avoid $1000 by calling an appliance repairman wouldn't help because these days, they charge a $150 trip & diagnostic fee just to show up ... and then in the end, they say the electronics board that's fried is discontinued so they can't get the part which means the only the only remedy is to buy a new washing machine. So I would end up paying a guy $150 to tell me to pay another $1000 for a new washing machine... for a total of $1150. Youtube helps in avoiding all that. As a knowledge base for DIY learning how to repair random stuff around the house, there is no alternative to Youtube.

How did that person who uploaded the YouTube video figure it out? They didn't have a video to watch. So why couldn't you?

I'd say it's more of specific hypothetical, and I don't understand how one couldn't read about a fuse on a forum or in a manual and diagnose with a DMM. Sure, YouTube is convenient because we are all out of time, all the time.

It's also a further reflection of how helpless we have become with regards to so much of what we rely on.

  • >How did that person who uploaded the YouTube video figure it out? They didn't have a video to watch.

    He spent a month trying different repairs (replacing pump, etc) that didn't work and then finally stumbled onto the electrical relay as the root cause. This is the deep link to the video I used: https://www.youtube.com/watch?v=3Gm_2qISYvk&t=2m41s

    >So why couldn't you?

    Maybe I eventually could have fixed it if I spent weeks on it and replicated all his failures but I didn't have to because ... he uploaded a video to help me. His video was the breakthrough I needed because it identified the particular relay. I actually had to watch more Youtube videos to learn how to actually replace the relay because the board is encased on epoxy resin and I had no idea how to deal with it. Various Youtube videos showed ideas of using an exacto knife and Dremel rotary tool to cut through the plastic case on the other side.

    >, and I don't understand how one couldn't read about a fuse on a forum or in a manual and diagnose with a DMM.

    One could hypothetically read the text of fixing a single relay of that particular washer model on a forum ... if... that guy in the vid hypothetically wrote a post on a forum... but he didn't. Sometimes, the mode of sharing is Youtube instead of a forum post. I can't control what other people do.

    I did eventually find the official Samsung service manual PDF file and had to download it from some sketchy warez website because end-consumers are not supposed to have it ... but it only talks about board-level repairs ($250) instead of isolated repairs of replacing a single faulty relay.

    Without hypotheticals or exaggeration, Youtube has literally saved me thousands of dollars. Showing how to fix cars, plumbing, ice makers, sewing machines, coffee machine, sprinkler systems, etc.

    • I'm with you on this, the knowledge sharing on YT is massive and in general not replicated in written form anywhere else. Anything that needs fixing involves a YT search for me these days, since that has the highest chance of turning up something useful and relevant. Only downside is that it's time consuming to find the right spot in the video and pause/rewind to understand how to do the thing properly. But having someone actually demonstrate how to do it, rather than just describing it with words, is so helpful and makes replicating it a lot easier.

>So I would end up paying a guy $150 to tell me to pay another $1000 for a new washing machine...

I agree that there's a huge difference between $2 and $1150, but you're absolutely positive that only this Youtuber knew how to do it and that no repair man would've been able to?

  • Well, I'm reasonably certain there are dozens of YouTubers who figured it out. I wouldn't be surprised if I could figure it out myself, although it's unclear. But yes, repairmen, they would not be replacing a single relay. They would replace the whole board if it's available. Otherwise, the whole thing is scrapped.

    Repairing a relay is something that's easy for someone to do by themselves. However, it is not worth it for repairmen. By the time they get the relay, which means a second trip for another $150, plus spend the time to unsolder it and re-solder it, so a bit more of their time, so now we're up to $400. Worse, they replaced the relay and sometimes it turns out the relay failed because something else is broke and another thing is just going to break the new relay right away and now they have to spend another $150 on a repair trip to figure out what was wrong that caused the relay to burn out, replace that part and replace the relay. We are very close to the cost of a new washing machine right now and that is assuming whatever is wrong is easy to repair and not the result of something else that is also broken. Thus, the right answer for a repairman is you make the simple, cheap, quick fixes you can or you just sell them a new one before you end up wasting more of their money than it

    Modern factories are very efficient at making things, however, that only works when the assembly line is there. A repairman working alone doesn't have all the advantage of a factory. I was recently talking to one of our factory engineers at work and they said this part, whatever it was, took two 'man hours' to build in our factory. But a repairman just taking it apart to replace one cheap seal and putting it back together would be at 10 man hours. This is why more and more things are going to modules that can be replaced. If a repair person can come out and look and say, this module is broken, grab a new one, shove it in, and it works, they can be in and out quickly and it's cost-effective. If they have to tear down to the relay level and diagnose things if you're at why it really broke, that quickly becomes more labor and thus more cost than it's worth.

    Your devices in the 1960s did work and they were worth repairing because they were a lot simpler. Those devices also didn't have nearly as much automation in the assembly line and so there were many more man hours to build in the first place. They were also, although this is less true depending on what we're talking about, but very often had unreelable parts that because they were broke often, they specifically designed those for your parable. You fixed a 1960s TV by replacing all the tubes, something that was not very hard to do because they put more expensive sockets under each tube to make it easy