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Comment by rtkwe

3 days ago

That's the least charitable interpretation, most people aren't avoiding the app intentionally you have to adjust to the fact you're anomalous for not having a smartphone at this point.

I don't owe my bank charity. It's a business transaction - let's not confuse things.

Also, this is a bank that loves to shout about how it's keeping its branches – a promise to keep its branches open, no less.

Perhaps adjust your opinion for this context?