← Back to context

Comment by stri8ted

17 hours ago

Demand > supply. It's impressive that customers have not migrated en masse to other providers, given the frequency of these outages. Perhaps switching costs are greater than some would believe. Or, qualitative differences between models continue to exist, despite matching on public benchmarks.

If a meaningful chunk of customers moves to some other service, that service will get swamped and fall down.

Demand is actually shared between users and internal. Anthropic uses their own compute for training and building.

I did migrate 80% of my tokens. But for some tasks claude models are still the best.

Easy workaround is to work outside US peak hours (europe morning). I love this outages, I am hardly affected, and weekly reset usually promptly follows!

That's quite a reach. More likely someone merged and deployed their vibe-coded PR and is now figuring out how to bring the service back up.

If there's a lot of demand for rollercoaster rides, the rollercoaster will not stop operating; instead the queue of people in front of it will increase.

It's not like a bridge or elevator where we have a certain number of people that can use it, and if one more person joins, the whole structure breaks apart and everybody perishes.

Those guys are running a website that provides an interface for some specific hardware. Just like file hosting providers back in the day selling their terabyte-sized hard disks in 100MB-increments.

  • > instead the queue of people in front of it will increase.

    This can ultimately result in the system breaking. I don't think Anthropic engineers are that much worse than their peers, such that they are 10x more prone to causing outages due to bad deployments.

>> Perhaps switching costs are greater than some would believe.

I haven't switched because there's nothing to switch to that is anywhere as good. I've been making dedicated attempts at using Sol but it falls short, despite what some people claim.

If only every outage was due to “demand”.

  • Reduced weekly limits, higher prices than competitors, paying well above spot price for space-x compute, all point to supply issues.

  • Do you really think it’s a coincidence claude outages always happen when US and EU workdays overlap?

    Anthropic is a trillion dollar company and employs way more skilled high-paid engineers than you are btw, you really think it’s a systems issue not capacity