Comment by hintymad

There's an interesting dynamic, too. Even if an engineer reads the output of the AI and understands the root cause of the problems and how to diagnose the incident, somehow it's hard for them to internalize the learning and apply it next time to a new incident. As a result, the engineer loses touch with the system anyway.

It looks like our brains somehow have to experience the failures during a diagnosis and in gemerak perform this kind of pathfinding by themselves to truly understand the system. I don't know if this has to do with how our brains actually learn.