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Comment by quadrifoliate

11 hours ago

> It almost seems like we need laws that information about public services have to be available on a public website

Won't happen in the US/UK because the governments are in Elon's pockets. Won't happen in the EU because they are incapable of getting anything done.

So unless you're in a jurisdiction other than the above three I wouldn't hold your breath about any laws being passed about this.

I'm in the UK and tired of basic public services like the railway company posting service updates to X first. I keep a bookmark to the local train company (Northern in my case) on XCancel but while it was down, I was a bit under-informed. The stuff is on their own website, but it seems to appear there after it appears on X, the layout is crap, and there's no way to contact the company other than via X.

A lot of private companies do the same thing - no way to effectively contact them privately, but as soon as you whinge publicly on X they're "on it". Octopus Energy is one of the worst for that.

  • More or less the same over here in Germany, except with WhatsApp, which is only slightly better than X, but at least you are likely to already have it installed because of all your contacts that refuse to use a more secure messaging app...