Comment by makeitdouble

These people will handle emergencies, but at a notch or two below fully equiped firefighters breaking the door and ready to deal with everything falling apart.

For instance for an elderly couple living together but both being pretty weak, if one's oxygen level was falling they probably couldn't get to the hospital for a full checkup by themselves. They'll call for help, these people will come, fit the patient with anything needed to safely make the trip, and move them out of the appartment to the nearest hospital.

There will be no need to trash the floor in precipitation, and they might spend some time in the appartement to properly access the situation and make it safe. They'll still want to be able to evacuate the person quickly if/when needed, but there will be a lot more to consider as well.