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Comment by tokioyoyo

9 hours ago

The reason is simple - nothing really bad has happened that we can point at and say "ah, shit, let's all learn collectively". I know it sounds naive when I say it, but there hasn't been a significantly consequential hack, leak, destruction, or anything related to cybersecurity where it led for concerns of people.

The main thing I can think of is cyber insurance, which requires a bunch of audits, and some checks maybe, and it changes some conditions whenever there's a big explosion. Whenever big leaks happened, data security and etc., nobody really went to jail, so nobody really cares. Everything can be brushed off, because it costs time to implement proper measures and adds friction / barriers in some cases. So in the end, there's a huge pushback against it. And I totally get it, to be honest.

> The reason is simple - nothing really bad has happened that we can point at and say "ah, shit, let's all learn collectively". I know it sounds naive when I say it, but there hasn't been a significantly consequential hack, leak, destruction, or anything related to cybersecurity where it led for concerns of people.

How consequential does a hack need to be? Troy has collected literally billions of stolen credentials. Equifax has had high profile data leaks. Tens of millions of people have been directly compromised by ransomware (likely higher because that’s just the cases we know of) and you hear about state-sponsored hacks in the news all the time.

The problem isn’t that computer security isn’t in the public consciousness. The problem is people are lazy and security often requires trading convenience. The problem is also that security isn’t free. So the business incentives just isn’t there.

In other fields of engineering, people die when shortcuts are taken. Yet businesses will still take shortcuts, so governments have to legislate rules to save people’s lives. So why would you expect software companies to do better when the stakes are lower?

  • People aren't that lazy. The organizations getting hacked by ransomware aren't particularly lazy, they're often pretty productive within their domain. Hospitals, airports, etc.

    The actual problem is that computer security is a black hole. If you let it, it will suck in everything and destroy it. Nobody knows what works so you can spend infinite amounts of time and money on it, then still get popped by a teenager in Belarus. Your security team will accept no responsibility for this, there will be no falling on swords or personal liability, and they will just use it to demand even more money in an infinite spiral.

    So the average executive looks at this situation and says, OK, something we can put infinity effort into and still suddenly fail at without warning is a total non-starter. What are we obliged to do? How do we show we made an effort?

    And that's how you end up with a culture oriented around passing audits. It's not wrong, and it's not lazy. It's just really hard to do better because it's not clear how to set budgets without a concrete goal to aim for.

    • That’s not been my experience at all when working in DevSecOps.

      What actually happens in organisations is they define risks and then sign off what risks they’re willing to accept.

      Any business that looks at security as a binary value is running their business wrong. Period.

      And yes, people really are that lazy. There are countless studies that have shown just how lazy people are. It’s why shadow IT is a big problem in many orgs. And why consumers are constantly taken advantage of

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  • > Tens of millions of people have been directly compromised by ransomware (likely higher because that’s just the cases we know of) and you hear about state-sponsored hacks in the news all the time.

    With no consequences. Everyone just churns along. It might be detrimental to the business a little bit, but from my personal experience, there's more effort in creating DR processes, rather than preventing an attack, exploit, leak and etc.

    I'm also not going to put much effort on stuff which has small returns in the worst case scenario. Like Equifax got hacked in 2017, and company is still doing fine. And that's like top tier data one could acquire.

    • Like I said, even in actual engineering companies will take shortcuts. And then what happens is the government has to step in. But there’s no appetite for government involvement in the tech sector in the US. And everyone moans when the EU does.

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Listening to eskil’s talk from the better software conference, he said in order to stand on the shoulders of giants they must first stand still. I really like that metaphor, because it basically suggests today’s apps that have sprawling unaudited dependency graphs that change all the time is effectively teetering on the shoulders of stumbling giants. The visual seems very apt for the how brittle our current software industry feels.

  • I agree with that statement, but disagree with "The visual seems very apt for the how brittle our current software industry feels". It feels brittle, but for every single supply-chain-attack that has happened in the past year, nothing of significant was felt. So in the end, it seems like we're doing okayishly well.