Comment by warkdarrior
21 hours ago
> Cards have fraud protection.
This is only in US and it is needed in US, because US has very limited consumer rights regulation. EU has much stronger consumer rights (mandatory 14-day return windows for any reason, easy cancellation for subscriptions, mandatory 2-year warranties).
So the things that the (private) credit-card companies protect you from in US (via chargeback support and fraud detection) are things that laws protect you from in EU.
What you're writing is not true. The fraud protection is world wide, not US only.
The chargeback fraud protection of Visa and MasterCard is on top of every and any other consumer protections. It is not instead of other consumer protections.
This is extremely important, because if you as a customer are the victim of fraud, getting your money back from Visa or MasterCard is much faster and more convenient than making a police report, going to the courts, etc. And it is a very strong deterrent against fraudulent behaviour by vendors. If they keep defrauding people, they get kicked out of the card network.
Failing to get your money back through Visa or Mastercard, does not mean that you have waived any of your other legal consumer rights. If that method doesn't work, you can continue through the police and courts.