Comment by tcdent
19 hours ago
But here's the thing, across operating systems the products should not be identical.
When you get to the point that your have a significant enough number of users across multiple platforms, generalizing everything into a shared UX doesn't make sense; giving those classes of users the best experience requires embracing their platform.
A simple example: Android has a system-wide convention for a `back` button. iOS has no such standard. Users on each platform have different expectations for how to navigate an app fundamentally, and holding tightly onto the concept of identical gives both camps a compromised experience.
I took "identical" as in feature wise. The user should be able to accomplish the same things, no matter what platform they're using.
I do think that the way the features are implemented should be platform dependent, i.e. use common UX pattern on each platform, fit in with the UI, and be good platform citizens.
The solution is to make the common features a part of a statically-linked library that you can pull into your apps. A web app is, IMO, never the answer when you want to address multiple audiences. It is bad for accessibility (because 99.999 percent of web app developers never consider accessibility) and it doesn't solve the problem that web apps are trying to solve (having 8 code bases all that have to remain in sync) because you will inevitably need your code to handle platform-specific differences, standards/conventions and whatnot.
Why does Shopify need to use Apple's or Google's branded design language in their app?
Because if I’m an iOS user and used to that and you give me a conventional Android app UX, I’m going to feel that as jank.
Same as if I’m an Android user and you give me the conventional iOS experience.
It’s like if I gave a swing or Gtk+ or Xwindows app experience on Windows 11 or MacOS. It would be usable, but feel conspicuously sub-standard.
6 replies →
There is an implication here that the back button is a microcosm that represents the differences holistically but it's not. It's a small one-off exception that doesn't even affect the design choices made for the various apps. As I open up app over app on my Android (Audible, Spotify, ChatGPT, etc.), they all have clear in-app "back" functionality where needed. No apps I have installed rely on the Android back button exclusively. Also, none of these apps have any design elements that follow Android's design language.
The back button works at its best when it closes an app and it restores the one that opened the previous one. There could be no in app back button to do that. However the back button used to be an always available hardware button or a touch one on the bottom bezel. It's optionally visible now (I'm on an old Android phone so I'm not up to date with the latest OS) or a gesture, right? So app designers must design as if it does not exist.
I agree. Design as if it doesn't exist incidentally is also how they design for iOS where it doesn't exist.
Also, the back 'button' is mostly a thing of the past in Android and it's more similar to iOS now with the predictive back gesture.
The Android back button is legacy.