Comment by gjm11

My understanding of what Anthropic are saying about this is that the labs in question aren't forwarding things to Claude to make money nor even to look better to the customers whose queries they forward to Claude but to get access to conversations between real users and Claude, which they can then use to help train their own models.

(I do not guarantee that I'm understanding right, and still less do I guarantee that what Anthropic say is actually true.)