Comment by DrewADesign

> I think a lot of HN commenters are way too disconnected from the average person

This is basically an old-man-and-the-starfish situation for me.

> You're making a big assumption that a user will even connect the dots

If they do, it’s because their wildly inaccurate mental model happened to guess the right answer. What most will think is “I was just browsing the internet and my computer froze.” Maybe they’ll connect it with that notification they just got about renewing their antivirus software subscription. Maybe it will confirm their (probably mistaken) impression that their computer has been “acting weird” since something arbitrary and unrelated happened. And similarly, some people with an accurate mental model will mistakenly assume that they deduced the cause because they’re smarter, rather than having a different focus with corresponding lacking mental models in other areas.