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Comment by seanalltogether

12 hours ago

ACR is "not enabled by default"? Is this actually true or is it one of those weasley technicalities where the tv ships with it turned off, but once you connect the tv to the internet it turns on?

Technically when you turn the TV on for the first time, ACR is not enabled. Ergo, not enabled by default.

Sure, to use the TV you need to go past the EULA screen. And the button right in front of you, pre-selected - is agree to all terms. And after pressing OK, you now have ACR turned on. But you did that, it wasn't on by default.

Okay I can take my soul sucking corporate hat off now.

  • Soul sucking is right.

    Its looks like the sort of stuff that happens to a tragic fantasy hero after a Faustian deal. Except they would've asked for riches, love or eternal youth, we on the other hand just want our middling-quality tv to work.

  • Sure, to use the TV you need to go past the EULA screen.

    And that's where the problem is.

    TVs should be TVs. Phones should be phones. Cars should be cars. If the manufacturers can't help themselves adding other stuff that is for their own benefit and not the product owner's and some of it so bad that it needs legal weasel words to CTA and competition in the market is insufficient to kill these practices off then it's time for heavy-handed regulation.

    Maybe we say you can't sell any product in these categories in our country with any remote connectivity at all except for specifically permitted uses. Maybe the penalty for wilful violation is a warning with a big fine. Maybe the penalty for repeated wilful violation is fines that are an existential threat to the business and personally barring the corporate executives from holding corporate office for the next five years. That kind of thing.

    • On LG TVs there are about 5 separate agreements you need to accept. You dont need to accept them all to use the tv, but in the initial setup LG puts a handy 'Accept All' button front and center, which agrees to all 5 incrluding the unnecessary ones and turns on the ACR feature. This is the dark pattern most people are pissed about.

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  • Yeah, that's why I only agreed to the minimal terms needed to use the tv, everything else is unchecked

https://youtu.be/6IFVTcM28KA?t=1370

They at least use a pattern where you need to accept terms of use & privacy policy when you download an app. Same screen has option to accept other agreements like ACR. However by default "select all" option is highlighted so people will often click that.

Slightly earlier on video they state that certain ad related things got turned on automatically during software updates.

I bet it's inadvertently enabled if you want to watch Netflix within 5 minutes of powering on the TV and rush through its setup

Could just be enabled with a simple update post-unboxing to make it compliant with that statement. Off by default but enabled as soon as it connects.

Why don’t you read LG’s actual statement, which states that it “requires separate explicit user opt-in consent and can be disabled at any time through the TV settings.”