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Comment by NooneAtAll3

11 hours ago

> ACR uses audio fingerprinting technology

so they aren't even denying listening in on everything?

They're not denying anything about programs other than ACR. That's telling. They didn't say "your TV doesn't listen" or "your TV doesn't collect"

"Everything" would include the microphone, both in the remote and the TV. They're claiming to split off the audio, with one path going to the speakers (and there to your ears), and the other path being hashed (and from there to LG).

They still claim to get your media's audio, but deny using the microphones.

  • If they don’t use the microphones why do they have a statement in their Terms of Service to not say sensitive things in front of your TV? It says the TV owner is "solely responsible" for obtaining all necessary consents from third parties whose voices may be recorded by the device, and must warn household members and guests that their voices may be recorded, and if someone does not agree, the TV's microphone and voice functions need to be turned off. [0]

    [0] https://www.lg.com/us/terms

    • >If they don’t use the microphones why do they have a statement in their Terms of Service to not say sensitive things in front of your TV?

      Other people have mentioned there's other voice features like diction/voice control, so it's plausibly for that.

      1 reply →

    • > If they don’t use the microphones why do they have a statement in their Terms of Service to not say sensitive things in front of your TV?

      1. The introduction says that Smart TVs are not included in this ToS ("not including Smart TVs").

      2. Where do the terms say anything about "sensitive" content? The closest thing I see is section 4.d, but that's just about wiretapping/privacy laws in general.

  • They deny ACR uses the microphones. Big difference. Nobody thought ACR used the microphones.

They explicitly state that the audio ACR is done through the "TV’s internal audio processor". e.g. rendered audio, not recorded audio. I mean, you could stretch the claim to have it internal include recorded audio, but that seems dubious.

  • Why are you giving a shady company with shady terms and shady history the benefit of the doubt?

    • Because when people cry wolf, and then there is no wolf, it actually harms the consumer by lowering everyone's guard. Have people not learned this yet?

      Gamers Nexus discovered recently, through their "AMD blacklisting" bit (when some relatively minor mid-lifecycle refresh of a product they didn't get a demo unit, so it turned into some "we are the truthsayers!" bit), that doing the Louis Rossmann routine earns them loads of links and clicks. So they're firmly in the cry wolf territory now, and it makes me more dubious of their claims that the people they are questioning.

      This whole space is filled with bullshit now. Saw another video where a big channel talks about why TVs are so cheap now, and they then explain it that it's because they sell your data. In the real world, the selling data bit, ACR, and so on, is absolutely tiny dollars business. TVs are cheap because massive factories are pumping out these almost entirely plastic products in enormous numbers, and they're extremely cheap to make, and the IP has all been long amortized out.

      4 replies →