Comment by ttul
1 hour ago
A company is a collection of processes, capabilities, and resources. Many of the processes are currently run by humans, but over time, more processes will be automated - something that has been progressing for decades, but which LLMs greatly accelerated. One way to view things as they currently are (at least from my view as a tech CEO): We now use agentic LLMs every day to inform us on strategy and process implementation. And agents now run several processes, with more on the way every week.
But here's the thing: As we use agents to automate previously manual processes, we are elevating the humans to do work that is less amenable to automation. And the surface area of that work keeps expanding because the competitive market we exist in demands it of us.
To stretch an analogy, businesses are like organisms in a pond. A new nutrient (agentic LLMs) was recently added to the pond that makes business organisms more efficient and able to eat new kinds of food and explore new areas. As a result, those organisms that do the extra exploring and consuming grow much faster than their peers who do not. At the end of the day, the new nutrient will just be part of the pond and the old kind of organism will be a fossil.
I like the analogy but can't believe it is not generated slop. Just curious how deep the integration of agentic LLMs is in your social media presence?
Most of our use of agents for automation is inside of internal processes. I think most real companies have tons of internal processes that could safely be automated today. The reason they aren't yet automated likely falls to a) lack of awareness that this is possible, and b) lack of resources to conduct the automation work.
OpenAI and Anthropic have recently hired legions of "forward-deployed engineers" specifically to help companies do this automation work. It's a solid move. And, if you look at some recent product announcements, they are also hard at work building the necessary plumbing. For instance, the OpenAI Agents API lets you, "Build and run cloud agents with the Codex harness, fully managed by OpenAI."
This kind of enterprise-ready, cloud-hosted stuff really accelerates implementation of AI workflows within large organizations. Not every company is in the tech space (not by a long shot). Slop isn't the primary concern. Accuracy and reliability is the primary concern, and beyond that, just the capacity to actually make the changes happen.