Comment by ttul

Most of our use of agents for automation is inside of internal processes. I think most real companies have tons of internal processes that could safely be automated today. The reason they aren't yet automated likely falls to a) lack of awareness that this is possible, and b) lack of resources to conduct the automation work.

OpenAI and Anthropic have recently hired legions of "forward-deployed engineers" specifically to help companies do this automation work. It's a solid move. And, if you look at some recent product announcements, they are also hard at work building the necessary plumbing. For instance, the OpenAI Agents API lets you, "Build and run cloud agents with the Codex harness, fully managed by OpenAI."

This kind of enterprise-ready, cloud-hosted stuff really accelerates implementation of AI workflows within large organizations. Not every company is in the tech space (not by a long shot). Slop isn't the primary concern. Accuracy and reliability is the primary concern, and beyond that, just the capacity to actually make the changes happen.