Comment by applfanboysbgon
12 hours ago
> The described situation is an awful user experience
Sure, the worst case scenario is. 99.9999% of the time, a transient error will actually just work on the first or second auto-retry and save your users the effort of paying attention and manually retrying things. This is especially prudent for background tasks where the failure may not be noticed right away; coming back to something fire-and-forget 30m later to see it never tried to finish is not a good user experience.
> My point was that just throwing exponential backoffs at the retry problem is not a magic solution
Nobody said it was. In fact, I suggested the exact opposite - a proper solution takes dev effort. Adhering to an iron rule of "just make them manually retry" is throwing your hands up and not even trying to solve the problem because laziness is convenient.
> Nobody said it was
I responded to a post that merely linked to the Wikipedia article for exponential backoff (in response to "I'd be interested to hear other strategies in [protecting against retry storms]")
The submitted article is precisely about the degenerate case and the difficult work of dealing with it
> This approach works for transient or low-rate failures. However, during moderate or severe degradation, it becomes counterproductive. Aggressively retrying against an already struggling service increases load, accelerates failure, and amplifies retry traffic across upstream dependencies. What begins as a localized outage can quickly escalate into a stack-wide incident—ultimately degrading, or in the worst case, completely breaking, the end user experience.
Yes, and then responds to that degenerate case by suggesting that you never automatically retry. It's like saying "you should never drive a car/take a flight/ride public transportation because it's gone wrong so many times". Things go wrong. You should absolutely consider the impact and what will happen when they go wrong, but the end takeaway to just never engage with them because they can go wrong is, frankly speaking, lazy and bad advice.