Comment by saghm
2 hours ago
If someone literally publishes on the internet that they require their employees to act like every problem is urgent, it's not clear why you think we shouldn't take them at their word. It's a pretty common thing for bad managers to expect people to work full-tilt 100% of the time rather than understanding that tends to burn poorly out. I'm honestly not sure how someone could spend a decent amount of time in this industry and not be able to recognize that pattern and have thoughts about how to avoid it unless they just don't really care about it much, so while you're entitled to disagree, it's hard not to get the impression that being so affronted by the parent comment pointing out that the blog post doesn't seem to address the very real pattern of phrases like the article uses being euphemisms for pretty horrible work cultures that you just also don't particularly care about it.
Personally, I've seen far too many talented people in tech be worked too hard for too long by management that either is too clueless or too uncaring to the point where it can take years for their health and happiness to recover not to find it extremely alarming when someone says stuff like "everything is urgent". The likelihood that they mean pretty much exactly what they say rather than mean something more nuanced is high enough that the fact that don't seem concerned about the implication says more than enough.
It's not saying treat every problem as urgent, it's saying go through 5 steps that are defing the problem correctly then treat it urgently.