Comment by jonathaneunice

Buying from Sun may have devolved into a direct-touch upsell disaster. Esp. compared to Dell which at one point was almost unique in having a working, easy-to-use web product configurator. Dell really nailed "getting products ordered and to the customer is part of the value equation"—a supply chain virtue no one else was really optimizing 1990–2005.

But selling to Sun Microsystems as a vendor was a joy. It paid bills like clockwork (net 35 IIRC). Completely showed up all the multi-$B IT competitors. They preached hyper-efficiency, but Sun delivered it in its own dealings. Unfortunately after the dot-com downfall Sun extended days payments outstanding (DPO) just like everyone else.