Comment by cyberpunk
12 hours ago
We have a couple mainframes at work, had an incident last year when someone forgot to apply a new license to one. p1, no payments happening.
I was kinda stunned; there’s a level of balls involved in selling an x millions machine and having it fail closed that I’m sort of impressed by but also utterly appalled they’d treat their big customers like that..
I mean surely to fuck it could have been an automated reminder email to the mothership and not just: sorry folks no banking for you today.
IIRC (never got to physically play with that part) it's configurable - when you install licensing. And you can get quite expedited support/unlocks/etc.
I had a similar experience earlier this year. Cheaper situation than a mainframe, but... why do some companies make it hard for them to take my money? I'm already a customer ffs.