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Comment by gchamonlive

10 hours ago

People have different ideas of what's good UX, because everybody comes from their own tradition of using desktops. Some people don't see anything wrong worth evolving from with mouse, point, click. The kind of thinking from the article, from someone that only worked on big companies, is the thinking from someone looking for the next big product, which I look with suspicion. At some point this stops being about good UX and starts being about a good product that makes good profit.

True revolution in UX will come from making customisation accessible, so everyone can decide what's best for them without losing their minds in endless customisation rabbit holes or having to rely on big and clumsy organizations.

The difference between big-company and FLOSS UX design, including profit-motivated behaviors (a bit indirectly, but it's definitely there), is specifically addressed in the article, so I don't think that's a very fair characterization.

I actually agree about customization, but that's only part of it, and seems to be pretty orthogonal to what the article is talking about. You can only customize to features that are actually implemented by the system, and coming up with those seems like the harder problem.

True revolution in UX will come from making customisation accessible

...like it was back in the days when Windows actually had a very customisable UI[1], and then the "skinnable" UIs of the early 2000s (most of which were extremely gaudy, but then again, maybe that was what the majority of the population wanted.) Now it has devolved into little more than this: https://news.ycombinator.com/item?id=46247605