Comment by WCSTombs
12 hours ago
The difference between big-company and FLOSS UX design, including profit-motivated behaviors (a bit indirectly, but it's definitely there), is specifically addressed in the article, so I don't think that's a very fair characterization.
I actually agree about customization, but that's only part of it, and seems to be pretty orthogonal to what the article is talking about. You can only customize to features that are actually implemented by the system, and coming up with those seems like the harder problem.
I hope I'm mistaken with my unfair characterization, but until I'm proven wrong I'll take these addresses as suggestions rather than core principles.
> You can only customize to features that are actually implemented by the system
> (Customisation) is only part of it, and seems to be pretty orthogonal to what the article is talking about
It's not orthogonal because implementation without ergonomics is meaningless, which is what customization accessibility is all about. It needs to be a core design focus on the end user and not some obscure API only maybe Redhat will use to implement business support.
We have lots to work on already. Hyprland on archlinux is crazy customizable, but it's a far cry from what we should expect from a customizable and accessible system intended for a more mainstream audience.