Comment by thih9
2 hours ago
Perhaps this is less about Google and more about following trends, moving fast and breaking things with an LLM chatbot.
Most companies with LLM chatbots seem weird like this.
Of course current state of the industry is not an excuse, for tech companies in general and google in particular.
Yeah, this is exactly what happens when a business operates from the standpoint of "how can we shove AI into this", rather than "what will be the best way to make our product better". So it is with almost all companies forcing LLMs into their products.
The difference is that most chatbots are not actually highly successful search engines that are also being a chatbot and pretending it's the same thing