Comment by gspr

I've been saying this for years – it's a huge societal problem that most people, including powerful people, view technology in general and software in particular as something slightly magical, something that cannot be truly understood. We're seemingly forever doomed to accept that technical things are a bit shitty and that we'll have to do a rain dance every now and then to appease them. Instead of, you know, throwing out the shitty products and making or buying good ones.

Lovely post, and lovely phrase (normalizing of inexplicable failures).