Comment by crabbone

Last month I had to lodge a complaint with Lycamobile because they arbitrary cancelled my plan, essentially, pocketing some 50 Euro. Trying to follow their very elaborate support extensions maze, I ended up in some Indian customer support center that proved to be completely useless when it comes to solving issues caused by the service provider itself.

However, next week, I started getting calls from other Lycamobile numbers, where it sounded like the same Indian guy, but now he presented himself as a police officer who wanted to arrest my bank account :)

The moral of the story: if you have a phone number, it's been already sold to some shady call center in South-East Asia and it's just a matter of time before they will try to scam you or use your phone for some nefarious purpose. I don't think Lycamobile is unique in how bad their system is and how much they want to extract every last penny from you buy outsourcing every service to foreign companies with zero responsibility and questionable work ethics.