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Comment by altairprime

1 day ago

In the Twitter thread linked, the person confirms two things:

1. It saturated the local network with 1TB of metadata sniffing scans, not the network uplink to the outside world.

2. It does so because, as Keurig notes, it’s collecting data about your household in order to let Keurig sell it to advertisers.

> as Keurig notes, it’s collecting data about your household in order to let Keurig sell it to advertisers.

WTF!! When did we land in the middle of a Black Mirror episode?

I'm half convinced the first run of the LHC split the timeline and we've landed in the evil one.

  • > WTF!! When did we land in the middle of a Black Mirror episode?

    At least a decade ago! The first TVs with Automatic Content Recognition shipped in 2013[0]. There was also a brief panic in 2024 about air fryers spying on people[1].

    And of course practically every website you visit is doing a full session recording with mouse movements and key presses captured.

    [0] https://en.wikipedia.org/wiki/Automatic_content_recognition

    [1] https://www.theguardian.com/technology/2024/nov/05/air-fryer...

  • No one cares. There’s little serious pushback to privacy invasions by big tech. Flock cameras have been a rare exception. Half the people “have nothing to hide” and half aren’t willing to give up the convenience that the popular app or gadget gives them.

    • I'm convinced this is the state because people don't know the implications and scale of the privacy invasion. The flock camera incident shows that when people can sense, understand and feel the impact they don't like it. If we pose it as they are selling network data, nobody minds, if we pose it as they are selling your identity on the internet people get uncomfortable. But its hard to convince people of the latter. Mostly because nothing big happens due to big data breaches as someone on HN was remarking recently. Additionally, I think people have resigned to the status quo as they think that is the only way they can get their gadgets for cheap. That is just not true, companies can still make a profit without being predatory. Its just that it will not be the maximum profit.

  • Do you remember how a series of crazy coincidences and freak accidents kept preventing the LHC from being turned on? What if the LHC was causing world-ending or life-ending events, and we simply kept surviving only in thinner and thinner slices of amplitude (timelines) where those freak accidents happened, but where also more improbable world conditions took place?

    • There’s an SCP story like that.

      World only survives, in realities where this particular creature in containment is alive. I’ll see if I can dig it up.

It doesn't sound plausible to me that the main buyers of this information would be advertisers. It sounds more likely that the buyers are black-hat hackers, or intelligence agencies. The main reason someone would want a map of all of the devices behind your home router is so they know what to target first for exploitation, if they want access.

  • There are companies that sell people's home ip address as a VPN/Proxy for anyone who wants to use it for anything. They call it "residential ip's". People use them for web scraping, but probably tons of illegal stuff too. AI companies use them to not get blocked.

    I've heard that they put it in IoT devices, free Android apps that people use on their TVs, free phone apps, games, prob lots more.. The companies advertise it like its super safe only legit normal people borrow the internet from these people but then in fine print it'll say its not our responsibility etc.

    What I have been wondering is - since they don't seem to care or check what people are using the "residential ip's" for, what happens when someone does a bunch of illegal stuff on some random person's home IP and ends up raided by cops?

    I feel like the world is going in these directions.. the excuse is always "well, they clicked Yes on the Terms of Service! They agreed to it!"

I don’t dispute the purpose of the data collection, but I can’t believe this quantity of data collection is intentional.

There’s no way Keurig is has the intention of paying the kind of costs required to collect a terabyte of data every two weeks for millions of people who own their coffee makers.

There must be some kind of bug here. I imagine if you unplugged it and plugged it in again the data usage would settle down.

  • As article says, the coffee machine didn't 'collect' or phone home a TB of data. It just saturated the local network looking for data to collect. This doesn't cost Keurig or any other IoT device company a single cent. It might have been a bug, or maybe not. Without some bad press, like this post; they have no incentive to change anything

    • Yeah but that can’t even be useful can it? What’s that going to find that only using 500 MB of probes wouldn’t have found?

      Still seems buggy.

      9 replies →

    • They could be sued in small claims court.

      Here that means no lawyers, no discovery, $100 to file in plain language, and a company employee (not a company lawyer, or a contractor, or a temp employee) must attend or they default.

      $15k damages.

      Reasons it could happen? Imagine grandpa has a tech come out 4 times, because his network is super slow. EG, this thing pounding his wifi for its scans.

      2 replies →

  • One thing that confuses me is, well, at this point in the data collection game, is there still value in this 'local' data? I mean, everyone is doing it, collecting the same data - hasn't that decreased the value? Obviously not, but I still wonder.

    • > everyone is doing it

      Not in my house. What is even the point of connecting a coffee machine or a washing machine to the internet? I think my washing machine advertised that I could download new washing cycle programs in the app. Who on earth cares?

    • If there's one thing you can be absolutely certain of it's that every scrap of the data they collect is either making companies money hand over fist or they strongly believe that it will soon. No company is going to bother collecting, storing, (hopefully securing), backing up, and analyzing all this data without a reason, and to them money and power are the only reasons that matter.

      Right now companies are somewhat limited in how much use they can get out their horde of private and personal information, but AI is changing that rapidly. As long as you don't mind a huge rate of error (and companies don't because it all becomes "good enough" at a large enough scale) it's basically perfect for the task of digging through endless amounts of information and spewing out bullet points.

That's obviously bad and I hate it, but how much value even is there is the data that a spyware coffee machine could collect about your home? What advertisers would buy such data and what would they advertise to me? What is the marginal value of that data?

  • You can also map a home out depending on signal strength. That gives you approximate size of home which gives you approximate income.

    It can also correlate it with geolocation data. Google, for eg, sniffs all broadcasted SSIDs with their StreetView cars. If you can pick up on a SSID (or any of the MAC addresses of the other devices), you can buy the data set that includes it which further pinpoints demographics given the neighborhood AMI.

    You can also build behavioral profiles patterns based on things like, for eg, if a baby monitor model is present or a robot vacuum, if certain devices only connect at certain times, etc.

    I think the general rule for adtech is that profile guesstimates just need to be around 70%+ fidelity to determine if a sale can be made.

    Lastly, you can also just sell the data on the gray market. The more datapoints, the higher the price. Most consumer product companies do that since we have little-to-no data privacy laws and the people who seem the most aware of it also are generally very apathetic and disinterested in advocating for them.

    • Also the social-graph aspect.

      For example, your aged mother's phone will get pinged within X meters of an urgent-care facility, or she'll do some web-search about "hip pain", and then all the adult children start getting ads to about elderly-parent-care.

      Or perhaps the pervy-panopticon decides some phone-on-wifi events look like adultery, and both spouses start getting ads for divorce lawyers. (Bonus if certain specialized "adult" toys are detected on Wifi or Bluetooth...)

    • Yeah, it definitely makes sense to me if what adtech is often doing is just backing out from specific data to a general profile like income, location, etc, so that that level of targeting can work.

  • They can get a profile of when you're in which room, how many people are in the house, etc. That's useful for targeting (e.g., up at 5am, leaves, comes back in an hour or two will have you profiled (more complicated than this since it's usually a fuzzy vector thing, but for the sake of argument) as somebody who goes to the gym, maybe leading to creatine advertising or other whatever), and also for attribution (e.g., a TV ad is shown, somebody gets up, and a purchase is made from a device known to exist at that household, regardless of whether it's behind a VPN).

    If you have even very crude data from somewhere else for the targeting, improvements in attribution tech are actually the more important factor. The adtech company mostly doesn't even care who you are, just whether the ad turned into a purchase or not, and that's where a lot of the invasive tracking comes from. They'd be perfectly happy with a quickly changing "identity" if they knew it was reliable and stable between ad and purchase.

  • Knowing what TV you own, what phone models are used in your house, and what other devices you own tells advertisers about your spending patterns and income.

    • I wonder if you can identify the age of devices based just on network scans? Like if an advertiser can tell I've got a washing machine model that was last sold 7 years ago, it's time to spam me with washing machine ads.

      2 replies →

  • > but how much value even is there is the data that a spyware coffee machine could collect about your home? What is the marginal value of that data?

    Scale it up - make that millions of homes. Now there is godlike strategic value. Esp when "borrowed" by 3 letter agencies.

    • Yeah, that seems like the kind of dataset they would like to keep in their back pockets

  • If it scans the network and sees a smart dishwasher, smart washer/drier, and smart lights, but no smart fridge, I imagine its worth something to a company like Samsung to start targeting that customer with ads for a smart fridge.

  • It’s not so hard to get root shell on some routers via the admin panel, which usually has the same password as the wifi network or a default password. From there the device can capture dns logs.

  • All data is valuable. Even something as simple as the MAC address to your iPhones WiFi or Bluetooth chip is worth something to dataprofilers.

    • This does seem to be true in the age of throwing all data in to training the next iteration of the God Machine, but also, some data is a lot more valuable than other data and I want to know what the incentives are of people who are collecting data in our homes and what the actual data / derived data that they're after.

  • That new Amazon page that shows you what it has inferred about you told my friend that he “clips [his] fingernails approximately every two months.” He makes extensive and enthusiastic use of Echo products in his household, but I have no idea how it could've possibly reached that conclusion (and neither does he!).

Why is this allowed? There’s no way to consent to a coffee machine.

To me, this is begging for a class-action lawsuit.

Yeah, sure, the terms of service probably say that they can do that. That's still in "unconscionable" territory. And courts do not like unconscionable contracts. If it's unconscionable, it's invalid (if I understand the law correctly).

Is this why everybody wants to make appliances with wireless?

  • You would have to show the judge how you have been harmed and the judge will want to know what the damages are.

  • Yes, this is why everybody wants to make vehicles and refrigerators and thermostats and ereaders with cellular and/or wireless: subscription revenue from bulk data purchasers of what their scans reveal. IIRC Amazon was an industry leader in this space by showing book authors what page you stopped reading on, and then bulk assessing that data at scale to estimate which sentence or word; of course, Google’s Android remains the most successful at-scale deployment of data collection for advertisers worldwide. See also, for recent context, the top comment (and others) of the LG Smart TV problem (30 days ago, 1012 comments) https://news.ycombinator.com/item?id=49592375

  • Funny thing, that. Go into an electronics store now and pay attention to the TV boxes and the printer boxes. The amount of crazy fine print on both of them now is absurd. The printer boxes all now have lots of fine print about the various ink protection and DRM schemes and subscription services, the TV boxes have everything ranging from binding arbitration on the box (LG) to "(brand) accounts are REQUIRED to use this TV" (Visio).

    Customers are gonna get lost in the sauce and skip right past all of that and toss the packaging.

  • "Is this why everybody wants to make appliances with wireless?"

    Which raises in my mind the obvious defense, which is that if you try to put four or five of these devices on your network they'll be too busy interfering with each other for them to actually spy on anything.

    Let the wiretaps wiretap the wiretaps. Keeps 'em busy, makes 'em feel like they're doing something important.

        > What is my purpose?
    
        You wiretap the wiretaps wiretapping our wiretaps.
    
        > Oh my god.

Reg 2:

But why do they need to collect 1 TB? Sounds like a lot of redundant/doublicated entries then for a small network?

> as Keurig notes, it’s collecting data about your household in order to let Keurig sell it to advertisers.

its LGs glass in LG household, and now Keurigs kitchen