Comment by nico

> But the model itself matters less than the product experiences you build around the model

This is a very important insight. And it applies to LLMs as well. Very few people were impressed with the capabilities of GPT 3, it was mostly a techie novelty

But then when they added chat on top of gpt 3.5, all of a sudden it was a huge hit. Sure there were improvements in the model from 3 to 3.5, but the biggest impact was from the chat experience

Conversely, when they created Eliza, a basic chatbot more than 50 years ago, people even got addicted to it, despite it’s ai model being something super rudimentary and basic compared to what we have now. The model capabilities didn’t matter as much as the experience the chat created