We're talking about a country with 6 million inhabitants, of which a large number is old and/or barely computer-literate and/or barely actually literate. Or doesn't possess a smartphone at all and only uses government services from a public computer in a library.
Government services have to work in all these scenarios, simply because that is a right of the citizens.
We're talking about a country with 6 million inhabitants, of which a large number is old and/or barely computer-literate and/or barely actually literate. Or doesn't possess a smartphone at all and only uses government services from a public computer in a library.
Government services have to work in all these scenarios, simply because that is a right of the citizens.