Comment by encom

This is the fate of every online review site. Every single one. Including IMDB as I realised yesterday while trying to find something to watch.

The most egregious example I've found was that the Danish postal service had something like a 4,8/5,0 rating on Trustpilot. You'll be hard pressed to find a more inept, corrupt and universally hated company. So in an attempt to improve their public image, they decided to game the ratings, instead of actually delivering mail properly.