Comment by vanderZwan
15 days ago
Would be nice if people just did that instead.
It's kind of infuriating to hear Dutch people cite these chatbots without bothering to check https://www.thuisarts.nl/.
15 days ago
Would be nice if people just did that instead.
It's kind of infuriating to hear Dutch people cite these chatbots without bothering to check https://www.thuisarts.nl/.
Consider being curious why people turn to LLMs rather than just going to authoritative sources first.
Sometimes I don't know a topic well enough to even know the right terms, or sources. But an LLM can help me become familiar with relevant concepts, and then I can more easily find the authoritative sources.
Sometimes I don't know a topic well enough to know how far it is from my understanding. An LLM helps me quickly learn how closely I have the relevant foundational knowledge: if it's absolutely gobbledygook, then I realise I've probably bitten off more than I can chew; if I half sounds familiar, then I can more confidently begin independent exploring of authoritative sources.
Consider that I am not talking about people who use LLMs to learn about keywords to search for in other websites, but only regurgitate what the chat told them uncritically.
Sorry, on a re-read of your comment, I realise misinterpreted this.
Worse, I claimed the moral high ground. Lesson learned!
Well said! LLMs are excellent at translating my intent to what the domain's norms and definitions are.
The problem with google'ing 2 years ago was a combination of SEO hijacking and sheer ignorance on the user's end.
Critical thinking is a necessary ingredient regardless of the tools being used
Ironically I wouldn't be surprised if that site will become an LLM assisted chatbot soon enough. The Dutch health care system is under pressure and GPs (and their parent organizations, and the government) are reaching towards IT automation and self-help / pre-screening / etc to reduce the load. And granted, part of the load on GPs is by people who don't need to go there, who should just go to the pharmacy or stay home for a few days. But it also feels like seeking medical help is actively being discouraged, first by the "eigen risico" (copay), now by having to jump through hoops before being able to make an appointment.
> The Dutch health care system is under pressure and GPs (and their parent organizations, and the government) are reaching towards IT automation and self-help / pre-screening / etc to reduce the load
I'm aware, both of my parents are retired GPs.
Back when they retired, about a decade ago, they already had spent a decade complaining that the a constant increase in excessive administrative work got in the way of the actual work of being a doctor that helps their patients. So much that they had joined the strike (remember when that was a big deal because it happened for the first time in Dutch history?)
Anyway, the situation got more complex since then but a lot of pressure is also still administration. Yes, now we have assistants taking on more complex tasks leaving the "important" things to the real doctors, but I think that the need for that is also is in large part due to doctors not getting enough time to be doctors.
And I feel like automation will help fight back at that about as much as IBM's 1967 prediction came true that their office machines would fight back at the "paperwork explosion". Which is to say: Jevons paradox said no.
[0] https://www.youtube.com/watch?v=_IZw2CoYztk
[1] https://en.wikipedia.org/wiki/Jevons_paradox