Comment by fwlr
2 days ago
Holy hell, shut up. It was clearly stated that the “fucking with” of the computer happened after and because of the “fucked up” state of the computer. Your hypothesis is ruled out by the laws of causality and the arrow of time, and moreover if we violate all logic to assume your hypothesis is true, you are still wrong because if it was not fucked, he wouldn’t have fucked with it.
But somehow you are possessed of such inexhaustible and unwarranted confidence that you have not even noticed your claim is both nonsense and impossible, and furthermore you feel justified in serving this impossible nonsense with a side of condescension!
This is such an abject failure of reason and decorum that the only course of action to positively contribute that I can suggest to you is to not contribute at all, i.e., shut up.
I assume you’ve never done technical support. The customers who think they know what they’re doing fuck things up so much worse than those that don’t. They don’t listen and they do so much more damage. They know they’re right and they are so entitled to what they think should work. They’ll tell you what they did and the logs or outcome or reproduction will prove otherwise. The loudest ones are always the ones who fucked it up the most - it’s just defensiveness.
You assume incorrectly. Furthermore, your description of tech support is wrong, so much so that I half-suspect it is you who has never done technical support. I mean, come on, one of the mantras of every tech support division I’ve worked in has been some variant of “believe the user”. What you are describing is pretty much the very first attitude you learn is simply unhelpful and ineffective, apart from also being aggravating for the customer.
You are projecting so much, friend. And assuming even more. You literally sound unqualified. I work on computers for a living. The amount of contempt and arrogance you're displaying is nothing short of sad.