Comment by andreimackenzie

Agree with you on model quality, but Anthropic has done a nice job developing stickiness. The connector ecosystem, integrations with desktop apps, browser use, etc. are all pretty compelling for a typical business use scenario. It's expensive, but also a "safe choice" akin to buying IBM or Microsoft back in the day. My workplace (not just developers) is deeply invested in the Claude ecosystem & it would be pretty disruptive to pivot it.