Comment by marcus_holmes

Most commercial software is maddeningly, infuriatingly, difficult to use. Everyone seems to want to reinvent basic interface elements. The "values" I get from most SaaS UI is "we're too special to use just the standard, normal, boring, UI controls, so I'm going to invent something new and then half-arse the implementation".

It's all ego and zero empathy for the user, who is left wondering how tf this gizmo works and trying to puzzle out what the designer was thinking.

And then, just when we'd learned the interface and got used to how it works, the inevitable rewrite. For no good reason; the new interface isn't "better" than the old one. It's just a new product manager pissing all over the thing to mark their territory.

I hope agentic coding isn't going to give us that.