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Comment by sschueller

12 hours ago

A ton of people in Switzerland use revolut and where effected. Why people still use Revolut as their primary bank is beyond me. Not a "bank" I trust especially after what I have heard and seen.

https://www.srf.ch/play/tv/kassensturz/video/internetbank-re...

They have been shocklingly competent for international transfers. Most things just work through the app, and the few cases where I had to deal with support it went so smoothly that I assumed the support agent was bullshitting me and I'd hit a wall later (I didn't). Exactly the opposite experience of what I'd expect from a "neobank" and much better than "real" banks.

Even the KYC process the first time I was making a larger transfer was surprisingly smooth.

Currency exchange fees/spread with "classical" banks are absolutely prohibitive.