Comment by Quothling

Did they get it right? I'm geniunly curious because from my point of view the only company to get AI right so far is Microsoft. This is from the point of view of an EU energy company married to Microsoft services mind you, but Microsoft is the only AI company which actually sells AI to us in a manner that can be considered useful. 7 months ago I thought Copilot (the m365 one, not the github one) was useless. Now I think the chat part is as good as what you'll get on the smaller subscriptions to ChatGPT or Claude, and it's Cowork is very good.

Obviously it's not like having Claude Code or similar, but those would be very hard to run legally and safely in EU regulated industries like us in energy production. You could run Codex but it would require your IT department to have yet another place to manage security and software integrations. Which is a fairly big issue when you have around 1 IT staff member per 300 employees, and an organisation which will buy five different sharepoint solutions for the same problem.

Microsoft sells something that seamlessly integrates into everything else you buy from them. It's easy to manage credit spending and when I say that I don't mean that it's easy to set it up. It's easy to track and budget so the right departments pay for it. It can read your emails, your onedrive, your loop, your sharepoint, your powerbi/fabric and anything else you have access to. Sure it's annoying to be confronted with a point you've made 7 months ago (like how you think Copilot is utter trash) and since changed opinions on it's frightingly good at finding relevant stuff, even in some obscoure legal document on your intranet.

I assume that Anthropic and OpenAI makes money of this somehow, but for the most parts our users wouldn't care if it was the GPT and Claude models or Mistral or Deepseek. Which is why I asked if they had really gotten it right.