Atlassian is a US-parented company and this means that CLOUD act can affect it. Even this only can make it unsuitable. Then there are questions to data-in-transit. Also nothing is legally tested. Vibe-coding an alternative is much safer if you have sensitive customer data (even simple support tickets).
Atlassian is a US-parented company and this means that CLOUD act can affect it. Even this only can make it unsuitable. Then there are questions to data-in-transit. Also nothing is legally tested. Vibe-coding an alternative is much safer if you have sensitive customer data (even simple support tickets).
Not that this matters in terms of the CLOUD Act, but it's actually an Australian company based in Sydney.
As far as I know the ultimate (as in, when you follow the chain) holding company is from Delaware.
The location of the servers matters only if you're trying to prevent physical access, for anything else it's completely irrelevant