Comment by vintermann
2 hours ago
A big part of the picture was that they'd gamified the heck out of it. Community moderation can work, somewhat, but I've never seen gamified moderation work. Gamification is the big killer of collaborative communities.
I think you got it in one.
The one thing that always struck me, was that most (not some) of the high-score individuals had 1-digit question counts (with that digit frequently being "0"). It was clear that asking questions was a "demerit." These were folks judging questions, that had no idea how to ask a question, themselves.
Also, I found that many were not ones that worked on shipping software. It seemed that their vocation was SO. That's very much like the kid that spends all his time, playing Counterstrike, and giving advice to soldiers in theater.
I'm really big on apprenticeships. We become masters, by moving through being juniors. It gives us an extremely solid base, and elicits acknowledgment from others.
Journeymen can often be demanding and irascible, but they command respect, by demonstrating that they have been in your shoes, and that's really important. You suffer the slings and arrows, because you know that there's a clear path to where they are at.
I have friends that are former US Marines, and they all have Boot Camp stories. These stories all feature downright abusive Drill Sergeants. But they also all profess immense respect for these dudes, because they came from years of experience, and they often showed boots how to do something, by demonstrating it, themselves, at a high degree of skill.
> "Critics are like eunuchs in a harem; they know how it's done, they've seen it done every day, but they're unable to do it themselves."
-Brendan Behan
Community moderation at that scale just doesn't work, period. It always attracts the worst office chair nazis who enjoy lording their petty power over other users.