Comment by seizethecheese
5 hours ago
Since the reaction here seems to be universally negative, I’m curious what people see as the benefit of having several gig worker delivery platforms.
As a thought experiment, we currently have a duopoly for ride share. Would we be better off if Uber were broken up into two platforms?
Obviously having one platform would be bad, since there would be no price competition, but what’s the optimal number? Surely, too many platforms would be bad, as the concentration of delivery workers would be terrible on each app, making the whole system inefficient (setting aside whether one things the system should exist at all).
From the driver perspective, it permits some redunduncy in case of issues with the company. The support you get as a driver for dd or ic is more or less the same as you get with any internet company: non-existant for anything that isn't routine or touches on allegations of fraud or misconduct.
DD's new metric no longer even lets you dispute reports that an order wasn't delivered, with the obvious issues that come from that: having accounts with other apps in good standing is necessary to maintain your income if and when something stupid happens.