Comment by datadrivenangel

A business ending software failure or security breach can occur from a single feature flag variable or 'minor' parsing bug. Usually its a long sequence of these, but it only takes one.

I've personally experienced week long incidents because someone didn't understand how a system worked and a couple of low impact shortcuts and convenient approaches and minor mistakes all came together to internally DDOS important systems. All reasonable individually, resulted in the majority of the ops team pulling a 70+ hour week and doing live prod cleanups in the middle of the night.... Agents do this faster. Also, they're labor competition, maybe.