Comment by dessimus
2 hours ago
I've had failed or missing deliveries from an Albertson's owned grocery chain and when speaking to the manager of the department, they just subcontract the delivery to DD and UberEats, much like McDonald's does. It's not their own employees doing deliveries.
A few Albertsons stores do their own deliveries, but it's increasingly rare. I used to love my Abertsons deliveries. Always had the same guy (who was super friendly), and it came in a refrigerated truc, so cold products stayed cold.
I stopped using them when they switched to instacart -- the instacart shoppers really don't care about service, they're just trying to deliver orders as fast as possible so they can more to the next one. They'll pack ice cream with a warm rotisserie chicken so you end up with molten ice cream as it sits in their trunk for 45 minutes while they make 2 deliveries before yours. And in the half dozen or so times I used them, not a single order was correct.
Now I use Amazon Whole Foods because even though they use gig drivers for the delivery, the food is well packed (and they use foil lined bags for cold products that do a decent job of keeping cold foods cold.
Amazon/Whole Foods in our area seems consistently unable to pack bananas in a way that doesn't result in bruising. I'm beginning to think they train them to put heavy cans on top of bananas for some reason.