← Back to context

Comment by londons_explore

3 hours ago

> access "in case they need it"

A good solution to this is to have a "break glass" system. Ie. access permissions get granted to the developer directly in an emergency by going through a set of steps available beforehand. All requests by that developer are then allowed, limited to 10 kilobytes of results per minute and logged.

For example, imagine you run a bank, and a rare code bug means that at exactly midnight on new years eve all bank balances have $1B added to them.

Your oncall takes down the production servers to to reduce losses and uses the break glass system, by getting approval from n other developers, allowing them direct database access. They use that access to count(accounts) with a balance around $1B or more, see it is everyone, and subtract $1B from them all, before bringing production back up with an older software release. Downtime = 2 hours.

In the morning, all the developers actions are reviewed.

If the developer turned evil and trying to dump the database, the n approvers and 10 kilobytes per minute would reduce data loss. But the break glass system still lets the developer make fairly major emergency fixes to reduce losses or downtime.