Comment by roadside_picnic
16 hours ago
It's also harder to explain to your customers why you're the only product they use that has a security problem when an exploit does eventually happen.
You see this already with uptime. If Github or AWS has a major outage, it's in the news and even people that don't understand software realize it's just "something happening today, everything is down".
And, unfortunately, in practice customers don't care about this inverse, when "everyone else is down but not that one product".
Good like trying to explain to your customers that their data is no more accessible because some api key ended up in a public git repo or since you admin panel is exposed to whole internet someone was able to log in.
With the speed of exploitation hitting right now your analysis will be out of date in a few weeks to months. We are about to have very palpable fear hitting all software vendors. It will be seen as irresponsible to use centralized systems
Especially when the customers' own websites or services are down, they are a lot more understanding.