Comment by JonFish85

> Google's users cut Google the necessary slack to allow them to release imperfect products and improve on them. Apple's do not.

Also an excellent point. The reason people line up for many hours for the privilege of spending $500 is because they expect perfection. These are the consumers that Apple has courted, and so far they have reaped the rewards from it by earning the trust of their users. To change that would damage their brand in a huge way.