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Comment by danbruc

11 years ago

Another email incident at Microsoft worth reading [1].

[1] http://blogs.technet.com/b/exchange/archive/2004/04/08/10962...

One listserve (can't remember which) made up a list for people who complained like this instead of following the unsubscribe instructions. The admins would remove complainers from the normal lists and add them all to one mailing list, where the only emails they got were each others' demands to be taken off the mailing list, with unsubscribe instructions added to the beginning and the end of every single email.

Ha. There is no explanation of why the mailing lists were named "Bedlam" though, and I doubt non-native readers know what it refers to. To quote Wikipedia [0]:

"Bedlam may refer to:

Bethlem Royal Hospital, London hospital first to specialise in the mentally ill and origin of the word "bedlam" describing chaos or madness"

[0] http://en.wikipedia.org/wiki/Bedlam

  • I'm a non-native speaker and I know what Bedlam means. Thanks to Ultima Online and Diablo :)

I also found that to be evidence of pretty horrific architecture in Exchange. Two actual recipient lists with a secret internal one? Bloating headers to 13K? At the very least, it seems to me like they chose to put the distribution logic at the wrong layer...

  • > Two actual recipient lists with a secret internal one?

    How else do you propose handling BCC and mailing lists?

Ah yes, the age old "reply-all" email storm.

The bit about the recipient processing bug is novel tough, ouch.