Comment by lsc
10 years ago
>that's the territory of whoever handles their hosting.
Yes. And what does a provider do when a customer is getting hit so hard by a ddos that it is pushing their other customers offline? they blackhole the target at their upstream (usually starting on a per-IP basis, but that will widen as the attacker shifts the target)
So... most likely, the isp said "if this continues, we will need to finish the job and shut you off" - which is what every other ISP is going to do in the case of an attack that is large enough to knock the ISP in question offline.
Check out the legalese on your hosting contract; everyone reserves the right to dump you as a customer in these sorts of cases.
Yes, absolutely. And that's acceptable. If your customers can't deal with the realities of the internet today then you're better off without them anyway, no service will be able to guarantee 100% uptime and if major banks can be taken out by DDoS then so can a small time operator like this. That's no news and should not suprise anybody.