Comment by grey-area

10 years ago

An open question is how the community should provide feedback.

Perhaps if Github used their own issues system to gather feedback on Github itself, they'd more rapidly improve it. I'm sure they'd feel a lot of these pain points in a far sharper, more visceral way if they were subjected to them daily.

27 comments

grey-area

Reply
jessaustin  10 years ago

Yes it is fairly bizarre that Github don't dogfood the issues function. I'm sure they have an internal system that they prefer, but even that internal system could have a public interface. Also, if the internal system is superior then its superior features could be added to the public system so that we could all benefit.

  • scrollaway  10 years ago

    Where are you getting that they don't dogfood the issue tracker? It's a private tracker (private repository) but from what I've seen in the Github blog, they do... it wouldn't make much sense if they didn't.

    • jessaustin  10 years ago

      If they're using it, they're doing so in completely different fashion than everyone else. That is, it's not public for viewing, submitting, commenting, etc. Indeed TFA indicates exactly the sorts of pain points that would be missed by those using the tool in such a radically different way than everyone else. If someone at GH had to wade through all the damn +1's then something would have been done about them years ago.

      19 replies →

    • johnmaguire2013  10 years ago

      Plenty of private projects use a separate, public Github repository for community reporting of issues, and public tracking of those issues.